1. Eligibility for Refunds

Refunds may be considered under the following circumstances:

• If the service provided does not match the agreed-upon scope of work.

• If the project cannot be completed due to unforeseen circumstances on our end.

• If the client cancels the project before significant work has commenced.

2. Non-Refundable Services

Certain services are non-refundable due to their nature, including but not limited to:

• Completed projects where the deliverables meet the agreed specifications.

• Payments made for consultation services.

• Fees paid to third-party vendors or platforms on behalf of the client.

3. Refund Request Process

To request a refund, clients must:

1. Contact us via email at refunds@techinnovi.com within 7 days of receiving the service or deliverables.

2. Provide detailed information, including the reason for the refund request and supporting evidence (if applicable).

We will review your request and respond within 10 business days.

4. Resolution Options

Depending on the situation, TechInnovi may offer:

• Full refund: For cases where no work has been initiated or the project cannot proceed due to our fault.

• Partial refund: For cases where a portion of the work has been completed and delivered.

• Service revision: As an alternative to refunds, we may offer to revise or adjust the service to meet your expectations.

5. Exceptions

Refunds will not be granted if:

• The dissatisfaction is due to changes in the client’s requirements after the project has commenced.

• The client fails to provide the necessary information or feedback for project completion.

• The client delays the project significantly beyond the agreed timelines.

6. Contact Us

For further clarification or assistance regarding our Refund Policy, please contact us at:

TechInnovi
Email: refunds@techinnovi.com

Phone: +92-3341622760